Welcome to the Information Technology Services Portal. We hope that you will find this portal useful in learning about the many services ITS has to offer. Information for all UNE community members can be found by navigating the menu on the left or by using the Search this site function available on every page.


Windows XP Migration

Beginning this May, Microsoft will no longer be supporting Windows XP with periodic updates and security patches.   To ensure a stable and effective computing environment, over the next several weeks, Information Technology Services (ITS) will be migrating XP users to the Windows 7 operating system.   Migrating our XP users to Windows 7 will create consistency amongst all users and ensure that all of our systems are properly supported and protected for the future.
For more information, click here.



ITS Announcements

ITS announcements will periodically appear here. These will include UNE's scheduled maintenance and unscheduled service outages. To view older announcements, please click on any of the messages to enter the ITS Announcement Blog. To view in date order, select the Flipcard option in the menu and sort by date.

    
Contacting the IT Help Desk
Phone

Call for immediate assistance 24/7
Toll Free 1-877-518-4673
On campus x2200 or x4400
Faculty & Staff IT Help Desk

Employee and conference room hot line.
Call x2487 (207-602-2ITS)
Calls answered on site during business hours.
LiveChat

No phone, but want immediate assistance?
Try our new LiveChat service to connect with the IT Help Desk.
Self-service

HelpDesk.une.edu
Self-service ticket creation on the web.
Do not use for high priority issues.
Email

HelpDesk@une.edu
Send us a description of your request/issue to open an IT Help Desk ticket.
Do not use for high priority issues.
Walk-in

ITS has office locations on both campuses.
Biddeford: Decary 414
Portland: Ginn Hall 212